The DIY Service is the responsibility of IT services at the NWU. Please report any problems that you have at +27(0)18 299 2700.
Also, note that in each service block, there is a How-To Guide which usually has contact info for the person responsible for that specific service.
Do not use Chrome as a browser when you access this service and make sure your pop-up blocker is not blocking the content.
Student services from 2025:
Go to the Student Engagement Portal (Guide) to find the following:
- Dashboard (Your information: Campus, qualification, enrolment status, grade point average (GPA), full profile)
- Registration (Registration, proof of registration)
- Tools:
- Contact information:
- WhatsApp number: +27 (0) 60 070 2606
- NWU Call Centre: 0860 169 698
- E-mail: studies@nwu.ac.za
- Academics (View attendance, academic record, class schedule, curriculum progress)
- Exams (Exam hall ticket, exam schedules, grades, exam appeal)
- Bursaries (Applications, TRA, AOD)
- Finances (Account information, online payment, credit refund)
- Residence (Application listing, housing application)
- Student IT Helpdesk (Submit IT requests (Guide), track the status of your requests)